At HerbiSolutions, we are committed to providing reliable and transparent order processing. Below you will find important information regarding our shipping coverage, order processing times, and delivery estimates. If you have any questions, our support team will be happy to assist you.

Shipping Area
Shipping is currently available only within Germany, France, and the Netherlands. Orders with delivery addresses outside these countries cannot be processed at this time.

Processing Time
Orders are processed within 1–3 business days after payment has been successfully received. Orders placed outside our business hours will be processed on the next working day. Orders are not processed on weekends or public holidays.

Delivery Time
Standard delivery within Germany, France, and the Netherlands usually takes approximately 4–7 business days after dispatch. These delivery times are estimates and not guaranteed. Delays caused by shipping carriers, logistics issues, or unforeseen circumstances may occur and are outside our control.

Shipping Costs
We offer free standard shipping on all orders within Germany, France, and the Netherlands. No additional shipping charges apply.

Shipment Tracking
Once your order has been shipped, you will receive a shipping confirmation email. Where available, this email will include a tracking number which can be used to monitor your shipment status online.

Contact Information
Official Name: CREATIVE FARMER LTD
Business Name: Herbi Solutions
Address: 128 City Road
London, EC1V 2NX
United Kingdom

Email: support@herbisolutions.com
Phone: +44 1770 380040

Business Hours:
Monday – Friday
09:30 – 17:00 (United Kingdom Time)

Response Time: 1–2 business days

Disclaimer
Biocidal products should always be used responsibly. Always read the product label and instructions carefully before use.